VIRTUAL PATROL®

UNIQUE VIDEO DETERRENCE SERVICE
CENTRALIZED MONITORING MODEL



We have highly trained, highly motivated, professional and well-spoken video monitoring specialists. They have been trained in video verification procedures, threat assessment techniques and voice-down commands. They have been trained to handle a wide range of challenging situations. We have an objective to "Deter and Diffuse" as many situations as can be reasonably handled. Our goal is to intervene in a situation so escalation is not required. We have management and supervision in place who constantly encourage the deterrence goal and continually oversee operator interaction to make sure this goal is constantly in the forefront. Our highly trained operators rely on our highly specialized software. This software provides Rules-based event and alarm monitoring that is customized and specific to your facility. When handling events which have been triggered by pre-set alarms, video monitoring specialists have access to all your facilities relevant information, including maps, photos, live video feed, local property manager contact information, private security guard or public safety/police agency for notification in the event escalation is required. Our dispatch operators are given highly structured scripts to follow which help insure the quality and consistency to achieve the outcomes you desire.

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